FAQs

IS MY PERSONAL INFORMATION CONFIDENTIAL?

Your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities.

CAN I CANCEL MY ORDER?

Yes only if the order is not dispatched yet. You can contact our customer service department to get your order canceled

CAN I FIND OUT THE STATUS OF MY ORDER? 

Yes. Go to the track your order section and you will see the real-time status of your order.
In the case that you placed the order as a guest, you can track the status and manage the order from the confirmation email. You can also track your order from our website. The link is given below
https://account.styzon.com/order-tracking#/o/

IS IT SAFE TO USE MY CREDIT CARD ON THE WEBSITE?

Yes, the information is transmitted safely with SSL encryption. Only Safe Electronic Commerce (SEC) transactions will be accepted for payments using Visa and Mastercard. After verifying that the card is secured under the SEC system, the system will contact the card's issuing bank so that the buyer can authorize the purchase. When the bank confirms the authenticity, the card will be charged. Otherwise, the order will be canceled.

WILL I RECEIVE THE SAME PRODUCT I SEE IN THE PHOTO?

Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image's color.

What payment methods do you accept?

We currently accept:
✓ Credit/Debit Cards (Visa, Mastercard)
✓ Cash on Delivery (COD) (Available in select regions)

We’re actively working to add more payment options (including digital wallets) for your convenience. Stay tuned for updates!